Working at any large organization has its pros and cons. Being an employee at a famous and well-reputed place is not all about glamor and paychecks. It too, has its own share of grievances. Disney World is known as “The Happiest Place on Earth”, however its “cast members” may not necessarily feel the same way. Cast members is the term the Disney management uses to refer to its staff members.
Today, we will be sharing some Disney World employee secrets -some of which are dark, some sad, while others are amusing. They will reveal what employees at the world’s biggest theme park go through on a daily basis and also provide our readers a glimpse of some special perks that they enjoy.
Employees are mistreated by the guests
Like most other customer-facing jobs, employees at Disney World are often mistreated by visitors. We agree that these visitors (called guests in Disney language), deserve a dreamlike experience, especially after the long waiting time and exorbitantly high prices that are peculiar to the world’s largest theme park. However, if something does not go according to the plan, it’s not essentially the fault of cast members. Therefore, they should not be punished – especially by the visitors themselves, without the involvement of park administration.
One of the employees reported being slapped by a visiting family that instructed the staff member to take a photograph of their son while he was enjoying a ride. Despite clicking the required shot, the employee got physically assaulted because the family thought that the picture was not taken and hence the entire effort of them waiting for their turn became futile. The situation was diffused by a police officer present on the spot. Otherwise, Disney employees are ordered to maintain politeness towards guests at all times.
Similar incidents were reported by other employees, one of whom was even spat at by a visitor.
People scatter ashes of their deceased relatives in the park
Unless you are the caretaker of a cemetery, how would you feel about the fact that ashes of dead bodies are actually scattered inside your workplace? We don`t know about you, but we’d be highly uncomfortable even at the thought of working at such a place.
However, Disney World cast members have to live with this uncomfortable feeling because people love to carry the ashes of their loved ones and scatter them at different locations across the park, though the Haunted Mansion Ride at Magic Kingdom is the most popular choice for dumping of ashes.
Imagine how distressing it might be to forcefully clean up the remains of a dead body you are not even related to, and that too repeatedly.
Though, most state laws now prohibit disposing of any dead body remains at places that are not designated for the purpose, and even Disney World has introduced a lifetime ban for those who try to indulge in such an act without permission, but there is only a certain degree of control that can be exerted on such a large number of visitors.
Having learned some harsh realities about the lives of cast members, let’s move on to some interesting Disney World employee secrets.
Mickey Mouse is actually a female
Based on physical features of the character, the role of a Mickey Mouse has to be pulled off by anindividual with a short height. Therefore, a female employee is usually made to dress up as the character which means that the Mickey Mouse roaming around at Disney World is actually a female.
The rule to ask three times
An interesting Disney World employee secret is the significance of the number “3” in the training of these cast members. The rule is to decline or request any additional favor three times.
For example, the employees are instructed to offer first aid thrice if someone gets even slightly hurt but refuse medical assistance for the first time.
Similarly, they are told to refuse tips three times before finally accepting them.
Do not point fingers at anyone
Are you aware of the fact that in many countries, pointing a finger towards someone or something is considered offensive? Therefore, Disney employees are instructed to make hand gestures using two fingers or palm.
You’d be further surprised to know that Disney employees are even required to maintain a certain length and shape of their fingernails so as to maintain a look similar to Disney characters.
Employees must be graduates of Disney University
Did you know that every Disney employee has to take a course called Traditions at Disney University?
Basically, it is more like an orientation and training for the cast members in which they learn about the different roles they might be responsible for, Disney`s entire history, and different locations within the parks.
Now that you know these inside secrets about Disney World cast members, you are better able to understand why they behave a certain way the next time you get a chance to visit “The Happiest Place on Earth”.